Last updated: 2 November 2026
This policy explains how Chris the Desert Planter (“we”, “us”) collects and uses information when you visit thedesertplanter.ae or contact us. We are based in the UAE and serve customers across all emirates.
Information we collect
We only collect the information you choose to send us. When you use the enquiry form on our website, we receive:
- your name, phone number and email address
- your company name, if you provide it
- your emirate, type of space, the service or product you are interested in and how you prefer to be contacted
- the project details you write in the message box
If you contact us by phone, WhatsApp or email, we receive the details you share in that conversation.
Like most websites, our hosting server keeps standard technical logs (such as IP address, browser type and the pages requested) for security and to keep the site running properly.
How we use your information
- to reply to your enquiry and prepare quotes
- to plan, deliver and support the work you ask us to carry out, including maintenance visits
- to keep a record of our communication with you
- to keep our website secure
We do not sell your information, and we do not use it for marketing unless you have asked us to keep you updated.
How your information is stored and shared
Enquiries sent through our website are stored securely in our website’s administration area and emailed to our team inbox. Only our team can access them.
We share information only where it is needed to provide our services, for example with our website hosting and email providers, or with a supplier or delivery partner working on your project. We may also share information where the law requires it.
WhatsApp and phone links
Our website includes buttons that open WhatsApp or your phone app. If you use them, your conversation takes place through that service and is also covered by its own privacy policy.
Cookies
Our website does not use advertising or analytics cookies, and it does not track you across other websites. Essential cookies may be used when our team logs in to manage the website.
How long we keep your information
We keep enquiry and project details only for as long as we need them to respond to you, carry out and support our work, and meet our legal and accounting obligations. After that, we delete them.
Your choices
You can ask us at any time to see the information we hold about you, to correct it, or to delete it. To make a request, email us at info@thedesertplanter.ae.
Changes to this policy
We may update this policy from time to time. The latest version will always be on this page, with the date it was last updated.
Contact us
If you have any questions about this policy or how we handle your information, please email info@thedesertplanter.ae or call +971 58 273 2547.